Anyone fix this error code?

Please help. Apple was not aware of this error code, just claiming hardware issue and only thing they can offer me is to buy new for $799. This is ipad Pro 12.9 5th gen that was bought little more then 2 years ago.

iPad Pro, iPadOS 17

Posted on Mar 21, 2024 1:46 PM

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Posted on Mar 21, 2024 2:05 PM

It's a Hardware failure. Usually a failure in the Hardware will require the Logic Board to be replaced. Apple does note that the error code 1 is a Hardware Failure. Like any other electronic manufacturer, they do not do component repair on the Logic Board or troubleshoot to isolate the exact component failure, they will only replace the entire Logic Board.


If they are offering you the option to purchase a new iPad Pro 12.9" for $799, I would take that deal. You would expect to pay close to that just to have the Logic Board replaced on your device.


As with any error when restoring a device, always try using a different USB cable first to rule that out.

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Question marked as Top-ranking reply

Mar 21, 2024 2:05 PM in response to pyo241

It's a Hardware failure. Usually a failure in the Hardware will require the Logic Board to be replaced. Apple does note that the error code 1 is a Hardware Failure. Like any other electronic manufacturer, they do not do component repair on the Logic Board or troubleshoot to isolate the exact component failure, they will only replace the entire Logic Board.


If they are offering you the option to purchase a new iPad Pro 12.9" for $799, I would take that deal. You would expect to pay close to that just to have the Logic Board replaced on your device.


As with any error when restoring a device, always try using a different USB cable first to rule that out.

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Anyone fix this error code?

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