Sonic Drive-In App

It doesn’t surprise me their support team says it’s not their app. However the reality of the situation is the app has been updated 11 times in just 12 weeks. In fact the last update was released less than 24 hours ago. You can update your app here,

https://apps.apple.com/us/app/sonic-drive-in-order-online/id867827909

Please update your app and let’s try again and keep our fingers crossed that Sonic has resolved the issue you’re having.

It’s a genius marketing plan: offer half price drinks in the app and then have it never working consistently. I go at least once a week and every time the app ‘experiences technical difficulties.’ I try 5-10 times and I just give up and order on the kiosk. No point in using an app that doesn’t work

That could be part of the issue. If you’re too far, it may not process the transaction. If the app thinks you’re in California and you’re trying to order in Florida, it doesn’t process the transaction. Sorry I couldn’t help more and I hope you have a great weekend!

SandyS16 wrote:

is anyone else having problems with the sonic drive-in app? When I pay it, it looks like it goes through fine but sonic has a pop-up that tells me to contact my financial institution.

and what did you financial institution say when you contacted them?