I locked my MacBook Pro for security reasons. I entered the 6 digit pin upon getting my laptop back and it won’t take it. I went to iCloud.com to confirm my id with and it gives me the pin to enter and it’s exactly how I’m entering it! I even had a friend verify what I entered matches what I’m told. At this point I’m stuck in a loop of being told it’s 60 minutes to try again only to try again and then it’s another 60 minutes??
MacBook Pro 16″, macOS 14.2
IMAP_Confuses_Me wrote:
I locked my MacBook Pro for security reasons. I entered the 6 digit pin upon getting my laptop back and it won’t take it. I went to iCloud.com to confirm my id with and it gives me the pin to enter and it’s exactly how I’m entering it! I even had a friend verify what I entered matches what I’m told. At this point I’m stuck in a loop of being told it’s 60 minutes to try again only to try again and then it’s another 60 minutes??
if you are stuck.... take in over the counter for help
Local USA—
Store List - Apple Store - Apple
Around the World—
Choose your country or region - Apple
Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase.
IMAP_Confuses_Me wrote:
I locked my MacBook Pro for security reasons. I entered the 6 digit pin upon getting my laptop back and it won’t take it. I went to iCloud.com to confirm my id with and it gives me the pin to enter and it’s exactly how I’m entering it! I even had a friend verify what I entered matches what I’m told. At this point I’m stuck in a loop of being told it’s 60 minutes to try again only to try again and then it’s another 60 minutes??
if you are stuck.... take in over the counter for help
Local USA—
Store List - Apple Store - Apple
Around the World—
Choose your country or region - Apple
Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase.
Lost MacBook, pin to unlock won’t work
