Safari 5 crashes on start with error in CoreGraphics.dll
can't get Safari 5 to run on Windows 7 (x64). Right after start a cascade of error boxes with title "Microsoft Visual C++ Runtime Library" show up (around 15 or 20 boxes), each telling:
RunTime Error!
Program: C:\Program Files (x86)\Safari.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
In the background, Safari build is inital display (the tiles with the web site previews) but the menu bar is not drawn.
When closing one of the error boxes, I get the Windows dialog for online diagnosis or closing Safari. Its error details say:
Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: Safari.exe
Anwendungsversion: 5.33.17.8
Anwendungszeitstempel: 4c498967
Fehlermodulname: CoreGraphics.dll
Fehlermodulversion: 1.0.83.0
Fehlermodulzeitstempel: 4c3fdb48
Ausnahmecode: 40000015
Ausnahmeoffset: 00148792
Betriebsystemversion: 6.1.7600.2.0.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: 2b32
Zusatzinformation 2: 2b32ac31a91add5f4a17b175526a4b7b
Zusatzinformation 3: 6655
Zusatzinformation 4: 665579fbb6b25a0f258d912f0ff2234e
Here are some information from the Windows event log:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-08-24T17:37:53.000000000Z" />
<EventRecordID>12166</EventRecordID>
<Channel>Application</Channel>
<Computer>DeepThought</Computer>
<Security />
</System>
- <EventData>
<Data>Safari.exe</Data>
<Data>5.33.17.8</Data>
<Data>4c498967</Data>
<Data>CoreGraphics.dll</Data>
<Data>1.0.83.0</Data>
<Data>4c3fdb48</Data>
<Data>40000015</Data>
<Data>00148792</Data>
<Data>1398</Data>
<Data>01cb43b2b5f0999f</Data>
<Data>C:\Program Files (x86)\Safari\Safari.exe</Data>
<Data>C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreGraphics.dll</Data>
<Data>529dbf65-afa6-11df-bc3d-005056c00008</Data>
</EventData>
</Event>
------------------------------------------------
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-08-24T17:38:21.000000000Z" />
<EventRecordID>12167</EventRecordID>
<Channel>Application</Channel>
<Computer>DeepThought</Computer>
<Security />
</System>
- <EventData>
<Data />
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Nicht verfügbar</Data>
<Data>0</Data>
<Data>Safari.exe</Data>
<Data>5.33.17.8</Data>
<Data>4c498967</Data>
<Data>CoreGraphics.dll</Data>
<Data>1.0.83.0</Data>
<Data>4c3fdb48</Data>
<Data>40000015</Data>
<Data>00148792</Data>
<Data />
<Data />
<Data />
<Data>C:\Users\Maximilian\AppData\Local\Microsoft\Windows\WER\ReportArchive\App Crash Safari.exe_8156f696876897edd27937233cff0d3edef99e02bc46fe</Data>
<Data />
<Data>0</Data>
<Data>529dbf65-afa6-11df-bc3d-005056c00008</Data>
<Data>0</Data>
</EventData>
</Event>
------------------------------------------------
Version=1
EventType=APPCRASH
EventTime=129271451223323671
ReportType=2
Consent=1
ReportIdentifier=6f673fae-afa6-11df-bc3d-005056c00008
IntegratorReportIdentifier=6f673fad-afa6-11df-bc3d-005056c00008
WOW64=1
Response.type=4
Sig[0].Name=Anwendungsname
Sig[0].Value=Safari.exe
Sig[1].Name=Anwendungsversion
Sig[1].Value=5.33.17.8
Sig[2].Name=Anwendungszeitstempel
Sig[2].Value=4c498967
Sig[3].Name=Fehlermodulname
Sig[3].Value=CoreGraphics.dll
Sig[4].Name=Fehlermodulversion
Sig[4].Value=1.0.83.0
Sig[5].Name=Fehlermodulzeitstempel
Sig[5].Value=4c3fdb48
Sig[6].Name=Ausnahmecode
Sig[6].Value=40000015
Sig[7].Name=Ausnahmeoffset
Sig[7].Value=00148792
DynamicSig[1].Name=Betriebsystemversion
DynamicSig[1].Value=6.1.7600.2.0.0.256.48
DynamicSig[2].Name=Gebietsschema-ID
DynamicSig[2].Value=1031
DynamicSig[22].Name=Zusatzinformation 1
DynamicSig[22].Value=2b32
DynamicSig[23].Name=Zusatzinformation 2
DynamicSig[23].Value=2b32ac31a91add5f4a17b175526a4b7b
DynamicSig[24].Name=Zusatzinformation 3
DynamicSig[24].Value=6655
DynamicSig[25].Name=Zusatzinformation 4
DynamicSig[25].Value=665579fbb6b25a0f258d912f0ff2234e
UI[2]=C:\Program Files (x86)\Safari\Safari.exe
UI[3]=Safari funktioniert nicht mehr
UI[4]=Windows kann online nach einer Lösung für das Problem suchen.
UI[5]=Online nach einer Lösung suchen und das Programm schließen
UI[6]=Später online nach einer Lösung suchen und das Programm schließen
UI[7]=Programm schließen
LoadedModule[0]=C:\Program Files (x86)\Safari\Safari.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[5]=C:\Windows\syswow64\GDI32.dll
LoadedModule[6]=C:\Windows\syswow64\USER32.dll
LoadedModule[7]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[10]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[11]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[12]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[13]=C:\Windows\syswow64\LPK.dll
LoadedModule[14]=C:\Windows\syswow64\USP10.dll
LoadedModule[15]=C:\Windows\WinSxS\x86 microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_noned08a205e442db5b5\MSVCR80.dll
LoadedModule[16]=C:\Windows\system32\IMM32.DLL
LoadedModule[17]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[18]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\AppleVersions.dll
LoadedModule[19]=C:\Windows\system32\VERSION.dll
LoadedModule[20]=C:\Program Files (x86)\Safari\Safari.dll
LoadedModule[21]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[22]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreFoundation.dll
LoadedModule[23]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[24]=C:\Windows\syswow64\NSI.dll
LoadedModule[25]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\pthreadVC2.dll
LoadedModule[26]=C:\Windows\system32\WSOCK32.dll
LoadedModule[27]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\objc.dll
LoadedModule[28]=C:\Windows\WinSxS\x86 microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_noned08a205e442db5b5\MSVCP80.dll
LoadedModule[29]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libdispatch.dll
LoadedModule[30]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\icuin40.dll
LoadedModule[31]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\icuuc40.dll
LoadedModule[32]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\icudt40.dll
LoadedModule[33]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\ASL.dll
LoadedModule[34]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\JavaScriptCore.dll
LoadedModule[35]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[36]=C:\Windows\syswow64\ole32.dll
LoadedModule[37]=C:\Windows\system32\WINMM.dll
LoadedModule[38]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CFNetwork.dll
LoadedModule[39]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[40]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[41]=C:\Windows\syswow64\WININET.dll
LoadedModule[42]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[43]=C:\Windows\syswow64\urlmon.dll
LoadedModule[44]=C:\Windows\syswow64\iertutil.dll
LoadedModule[45]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\SQLite3.dll
LoadedModule[46]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
LoadedModule[47]=C:\Windows\system32\iphlpapi.dll
LoadedModule[48]=C:\Windows\system32\WINNSI.DLL
LoadedModule[49]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreGraphics.dll
LoadedModule[50]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\QuartzCore.dll
LoadedModule[51]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\CoreVideo.dll
LoadedModule[52]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
LoadedModule[53]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKit.dll
LoadedModule[54]=C:\Windows\system32\d3d9.dll
LoadedModule[55]=C:\Windows\system32\d3d8thk.dll
LoadedModule[56]=C:\Windows\system32\dwmapi.dll
LoadedModule[57]=C:\Program Files (x86)\Safari\SafariTheme.dll
LoadedModule[58]=C:\Windows\system32\UxTheme.dll
LoadedModule[59]=C:\Windows\WinSxS\x86 microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none421189da2b7fabfc\COMCTL32.dll
LoadedModule[60]=C:\Program Files (x86)\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[61]=C:\Windows\system32\profapi.dll
LoadedModule[62]=C:\Windows\system32\dnssd.dll
LoadedModule[63]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[64]=C:\Windows\system32\mswsock.dll
LoadedModule[65]=C:\Windows\System32\wshtcpip.dll
LoadedModule[66]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[67]=C:\Windows\system32\apphelp.dll
LoadedModule[68]=C:\Windows\system32\EhStorShell.dll
LoadedModule[69]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[70]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[71]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[72]=C:\Windows\system32\PROPSYS.dll
LoadedModule[73]=C:\Windows\system32\ntshrui.dll
LoadedModule[74]=C:\Windows\system32\srvcli.dll
LoadedModule[75]=C:\Windows\system32\cscapi.dll
LoadedModule[76]=C:\Windows\system32\slc.dll
LoadedModule[77]=C:\Program Files\TortoiseCVS\TortoiseShell.dll
LoadedModule[78]=C:\Windows\WinSxS\x86 microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none72fc7cbf861225ca\gdiplus.dll
LoadedModule[79]=C:\Windows\syswow64\comdlg32.dll
LoadedModule[80]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[81]=C:\Windows\system32\rsaenh.dll
LoadedModule[82]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[83]=C:\Windows\system32\aticfx32.dll
LoadedModule[84]=C:\Windows\system32\atiu9pag.dll
LoadedModule[85]=C:\Windows\system32\atiumdag.dll
LoadedModule[86]=C:\Windows\system32\atiumdva.dll
LoadedModule[87]=C:\Windows\system32\mscms.dll
LoadedModule[88]=C:\Windows\system32\USERENV.dll
LoadedModule[89]=C:\Windows\system32\icm32.dll
LoadedModule[90]=C:\Windows\system32\Cryptdll.dll
LoadedModule[91]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[92]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[93]=C:\Windows\system32\oleacc.dll
LoadedModule[94]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[95]=C:\Windows\system32\SXS.DLL
LoadedModule[96]=C:\Windows\system32\explorerframe.dll
LoadedModule[97]=C:\Windows\system32\DUser.dll
LoadedModule[98]=C:\Windows\system32\DUI70.dll
LoadedModule[99]=C:\Windows\system32\MSIMG32.dll
LoadedModule[100]=C:\Program Files (x86)\Safari\PubSubDLL.dll
LoadedModule[101]=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libtidy.dll
LoadedModule[102]=C:\Windows\system32\dnsapi.DLL
LoadedModule[103]=C:\Windows\System32\netprofm.dll
LoadedModule[104]=C:\Windows\System32\nlaapi.dll
LoadedModule[105]=C:\Windows\System32\npmproxy.dll
LoadedModule[106]=C:\Windows\System32\wship6.dll
LoadedModule[107]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[108]=C:\Windows\system32\rasadhlp.dll
LoadedModule[109]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[110]=C:\Program Files (x86)\Safari\Search.dll
FriendlyEventName=Nicht mehr funktionsfähig
ConsentKey=APPCRASH
AppName=Safari
AppPath=C:\Program Files (x86)\Safari\Safari.exe
I completely uninstalled Safari, Bonjour and Appla Application support, emptied the waste bin, restarted the system, deactivated the virus scanner, unplugged from the network, reinstalled safari: same result, crashes immediately on start.
Removed the profile folders/files from my user directory: Only result was that previews of the inital sites get loaded, but Safari still immedaitely shows the cascade of error messages.
After iTunes (which after some update is no longer able to detect my iPhone but at least works) Safari is now the second application I can't get to work.
Any suggestions what to try next?
Best,
Max
Self built, Windows 7, Intel i7 920, ATI Radeon HD 4800 (latest Catalyst drivers), Windows 7 (x64)