Printing Issue
All of a Sudden my iphone 13 and my ipad air 5th gen wont print correct sizes on my Canon G7020. canon says its an apple problem. The only size it prints is 3.5x5”. Anyone have experience with solving this problem?
iPhone 13, 17
Question marked as
Presumably your iPad has been updated to iPadOS 16/17. Check to see if your printer has an available firmware update - as it may currently be using an older [now deprecated] version of AirPrint.
Otherwise, start here:
Use AirPrint to print from your iPhone or iPad - Apple Support
When using AirPrint, the available print options - including page size - are advertised by your printer. When using the print dialogue on your iPad, you can only select from the advertised options.
Some printers can detect the media that is loaded in one or more of its paper trays, others may have settings that must be set from the printers controls, by accessing a built-in web server using a web browser, or using a companion App supplied by the printer manufacturer.