How do I fix “Apple ID inactive” issue

I’m unable to log out my Apple ID from my iPhone cause it keeps saying Apple ID inactive and I’m unable to do anything with the Apple ID on the phone as well. How do I go about it please?

iPhone 11 Pro, iOS 16

Posted on Mar 23, 2024 2:49 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 23, 2024 3:14 PM

You need to have Apple reactivate the account. Please contact official Apple Support for help with an "inactive" Apple ID. The people responding on this forum are Apple product users like yourself and cannot do anything with your account.


To reach Apple Support:

1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005

2. Select: Disabled Apple ID

3. Select: ”The Apple ID is not active" alert

4. Select: “Continue”

5. Select a chat or telephone call option.


or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support


Note that having an "inactive" account is not the same as having a disabled account. If your account says it is "disabled", see this article --> If your Apple ID is locked or disabled - Apple Support


2 replies
Question marked as Top-ranking reply

Mar 23, 2024 3:14 PM in response to Nessaisrl

You need to have Apple reactivate the account. Please contact official Apple Support for help with an "inactive" Apple ID. The people responding on this forum are Apple product users like yourself and cannot do anything with your account.


To reach Apple Support:

1. Click here --> https://getsupport.apple.com/?caller=cups&PGF=PGF63005

2. Select: Disabled Apple ID

3. Select: ”The Apple ID is not active" alert

4. Select: “Continue”

5. Select a chat or telephone call option.


or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support


Note that having an "inactive" account is not the same as having a disabled account. If your account says it is "disabled", see this article --> If your Apple ID is locked or disabled - Apple Support


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How do I fix “Apple ID inactive” issue

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