Songs play on iPhone; won't play on laptop

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Level 1

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Songs play on iPhone; won't play on laptop

I purchased Constance Demby's Aeterna album on my iPhone; plays great on my phone; songs appeared on my laptop iTunes but only 3 of the 6 songs will play; when I click on the others, a window saying I don't have authorization to play; I enter my username and password, I get the message that my laptop is now authorized; songs won't play; I get the same not authorized message every single time I click on one of the songs, which is 17 times so far. Can anyone advise me, please?

Windows, Windows 10

Posted on Mar 24, 2024 7:13 AM

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Answer 1

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turingtest2

Level 10

278,351 points

Mar 24, 2024 6:09 PM in response to RomComAuthor

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.

If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.

tt2

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Answer 2

RomComAuthor Author

Level 1

4 points

Mar 25, 2024 6:28 AM in response to turingtest2

Thank you for your tech help. Most of what you wrote went right over my head, but I clicked on the three dots after the song titles, removed download, then I clicked on the download cloud icon for the 3 uncooperative songs, and voila, success.

Your help is much appreciated. Have a great day.

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Answer 3

turingtest2

Level 10

278,351 points

Mar 25, 2024 6:41 AM in response to RomComAuthor

You're welcome. 🙂

tt2

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Songs play on iPhone; won't play on laptop

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