How to turn off stolen protection? I never lost my phone nor was it stolen but this feature suddenly turned on a week or so ago and I can’t sign into my phone and facial rec doesn’t want to work. I have NO IDEA how this happened
[Re-Titled by Moderator]
iPhone 13, iOS 17
How to turn Stolen Device Protection on or off
To turn on Stolen Device Protection, you must use two-factor authentication for your Apple ID and set up or enable the following on your iPhone: a device passcode; Face ID or Touch ID; and Significant Locations* (Location Services).
You also need to have Find My turned on, and you can't turn it off while Stolen Device Protection is enabled.
You can turn on Stolen Device Protection in Settings:
If you'd like your iPhone to enforce the additional Stolen Device Protection security measures regardless of its location, choose "Always" under Require Security Delay. By default, the additional security measures are required only when your iPhone is away from familiar locations.
If you try to turn off Stolen Device Protection when you’re not in a familiar location, a security delay starts before you can turn it off. You should turn off Stolen Device Protection before you sell, give away or trade in your iPhone.
Source: About Stolen Device Protection for iPhone - Apple Support (IN)
How to turn Stolen Device Protection on or off
To turn on Stolen Device Protection, you must use two-factor authentication for your Apple ID and set up or enable the following on your iPhone: a device passcode; Face ID or Touch ID; and Significant Locations* (Location Services).
You also need to have Find My turned on, and you can't turn it off while Stolen Device Protection is enabled.
You can turn on Stolen Device Protection in Settings:
If you'd like your iPhone to enforce the additional Stolen Device Protection security measures regardless of its location, choose "Always" under Require Security Delay. By default, the additional security measures are required only when your iPhone is away from familiar locations.
If you try to turn off Stolen Device Protection when you’re not in a familiar location, a security delay starts before you can turn it off. You should turn off Stolen Device Protection before you sell, give away or trade in your iPhone.
Source: About Stolen Device Protection for iPhone - Apple Support (IN)
log in to your apple ID in the app “ find my iphone “ on a different phone and you’ll be able to take it off there
Please provide details on how to sign into someone elses phone. We haven't been able to figure this out. The only option on a laptop (icloud) is to report phone as lost or delete the phone.
I have tried exact list of steps multiple times and it did NOT work. It refused to recognize my face when I woke up this morning. I took it into Verizon and they said to update software to 17.4.1 which I did. That did nothing to resolve the issue. I never turned "ON" Stolen Device Protection, and didnt know it even existed as a feature. I need other options to try to resolve this extremely frustrating issue. I use facial recognition to log into almost all apps on my phone. Please help!!
How to turn off stolen device protection on my iPhone?
