apple shows downloading problem

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Level 1

5 points

apple shows downloading problem

I am unable to download only one particular episode . I try lot of time but still not downloading every time shows one error which is error=16240 even I don't use any security related layer or vpn but still am getting this error. please give me the guidence to solve it.

here I am sharing a screenshot with you..

MacBook Air 13″, macOS 14.4

Posted on Mar 25, 2024 5:01 AM

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Answer 1

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Urquhart1244

Level 10

146,232 points

Mar 25, 2024 9:28 AM in response to macank

If you can,

Try downloading on a different network. If it works there, then the issue may be your home network and its configuration.
Try downloading in Safe Mode. If it works then, then the issue may be in added software that loads as your Mac starts up.
Try downloading when logged in as a different Mac user. If it works then, then the issue may be in files specific to the former user account.

Let us know the results of these tests, for next steps.

If the issue continues regardless, then please visit Get support - Apple Support for a deeper dive.

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apple shows downloading problem

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