So My Find my app is showing a black screen foe my phone but its moving around into different areas

Basically, for context, I lost my phone 2 days ago and I have been trying to find it on the Find My app, Yet whenever I look at it it's a black screen that displays over the phone, meaning it's out a dead and It only says the last known location. The weird thing is that it keeps changing its location range from 0.5 miles to a mile long (Basically showing its in a retirement home to a bakery somehow) and it's been doing this for 2 days what do I do? (And no someone doesn't have it since they would've called my number by then)

iPhone 7 Plus, iOS 15

Posted on Mar 25, 2024 5:34 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 25, 2024 5:41 AM

Do's and Don'ts for lost iPhones - Switched Off - Offline - Beware of Phishing


Don'ts

If the device is removed from an account after it is erased, Activation Lock will be turned off. This allows another person to turn on and use the device.


An example of my iPhone 5 is given in the GIF below. There is no "Undo" after you remove it from your account.




iPhones are designed with strong security measures to protect the privacy and data of their owners. One of the key features that ensure this is the requirement of an Apple ID and password or a passcode to access the device's contents. This means that without the owner's authorization, it is nearly impossible for anyone else to open an iPhone and gain access to its data.


  • The Apple ID and password serve as a unique identifier for each user and are used to link the device to the owner's iCloud account.
  • In the event that the owner has chosen to set up a passcode, an additional layer of protection is added.
  • Additionally, enabling two-factor authentication for the Apple ID further enhances the security of the device by requiring a secondary verification step, typically through a trusted device or phone number, to access the account.


With these security measures in place, iPhones offer a high level of protection against unauthorized access. Even if someone physically possesses the device, they will find it extremely challenging to access its contents without the owner's Apple ID and password or the passcode. This helps safeguard sensitive information, personal data, and ensures the privacy of the iPhone's owner.


It is worth noting that while these security measures provide strong protection against unauthorized access, it is essential for iPhone owners to choose strong and unique passcodes or passwords. This minimizes the risk of brute-force attacks or password-guessing attempts.



Do's, If you had enabled "Find My" before it was lost



Find IMEI & Serial No. of the Lost Device: You cannot track using the IMEI number or Serial Number but you may need it so keep it handy


  1. If an iPhone, iPad, or iPod touch is lost or stolen - Apple ...
  2. Find the serial number or IMEI on an iPhone, iPad, or iPod ...
    1. You may use a web browser to get the Serial Number and the IMEI Number. You cannot track using the IMEI number. but you may need it so keep it handy
    2. Log in to https://appleid.apple.com with your Apple ID credentials. All your devices will be listed there. Click on any to get the details.



Beware of Phishing!


Be careful and be smart to --> Recognize and avoid phishing messages, phoney support calls ...

Note: Apple will never send you any info on Lost/Found iPhones. It (Phishing) may appear as the image given below.





Switched Off? Still traceable


Even if the iPhone is switched off it is findable, see the pic below.






Device Offline?


I see my device in Find My, but it's offline


If you see "Offline," "No location available," or "Location Services Off," your device might be offline for one of these reasons:


Don't see your device?

  • You might not have Find My turned on.
  • If you're using the Find My app, you can't see your device's location if more than 7 days have passed since its last location was sent to Apple.
  • If you're using iCloud.com/find, you can't see your device's location if it's powered off, the battery has run out, or more than 24 hours has passed since its last location was sent to Apple.
  • Learn how you can still protect your information.


1 reply
Question marked as Top-ranking reply

Mar 25, 2024 5:41 AM in response to Don_Le

Do's and Don'ts for lost iPhones - Switched Off - Offline - Beware of Phishing


Don'ts

If the device is removed from an account after it is erased, Activation Lock will be turned off. This allows another person to turn on and use the device.


An example of my iPhone 5 is given in the GIF below. There is no "Undo" after you remove it from your account.




iPhones are designed with strong security measures to protect the privacy and data of their owners. One of the key features that ensure this is the requirement of an Apple ID and password or a passcode to access the device's contents. This means that without the owner's authorization, it is nearly impossible for anyone else to open an iPhone and gain access to its data.


  • The Apple ID and password serve as a unique identifier for each user and are used to link the device to the owner's iCloud account.
  • In the event that the owner has chosen to set up a passcode, an additional layer of protection is added.
  • Additionally, enabling two-factor authentication for the Apple ID further enhances the security of the device by requiring a secondary verification step, typically through a trusted device or phone number, to access the account.


With these security measures in place, iPhones offer a high level of protection against unauthorized access. Even if someone physically possesses the device, they will find it extremely challenging to access its contents without the owner's Apple ID and password or the passcode. This helps safeguard sensitive information, personal data, and ensures the privacy of the iPhone's owner.


It is worth noting that while these security measures provide strong protection against unauthorized access, it is essential for iPhone owners to choose strong and unique passcodes or passwords. This minimizes the risk of brute-force attacks or password-guessing attempts.



Do's, If you had enabled "Find My" before it was lost



Find IMEI & Serial No. of the Lost Device: You cannot track using the IMEI number or Serial Number but you may need it so keep it handy


  1. If an iPhone, iPad, or iPod touch is lost or stolen - Apple ...
  2. Find the serial number or IMEI on an iPhone, iPad, or iPod ...
    1. You may use a web browser to get the Serial Number and the IMEI Number. You cannot track using the IMEI number. but you may need it so keep it handy
    2. Log in to https://appleid.apple.com with your Apple ID credentials. All your devices will be listed there. Click on any to get the details.



Beware of Phishing!


Be careful and be smart to --> Recognize and avoid phishing messages, phoney support calls ...

Note: Apple will never send you any info on Lost/Found iPhones. It (Phishing) may appear as the image given below.





Switched Off? Still traceable


Even if the iPhone is switched off it is findable, see the pic below.






Device Offline?


I see my device in Find My, but it's offline


If you see "Offline," "No location available," or "Location Services Off," your device might be offline for one of these reasons:


Don't see your device?

  • You might not have Find My turned on.
  • If you're using the Find My app, you can't see your device's location if more than 7 days have passed since its last location was sent to Apple.
  • If you're using iCloud.com/find, you can't see your device's location if it's powered off, the battery has run out, or more than 24 hours has passed since its last location was sent to Apple.
  • Learn how you can still protect your information.


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So My Find my app is showing a black screen foe my phone but its moving around into different areas

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