External SSD Samsung T5 drive not usable on MacBook Pro

I'm using an external SSD Samsung T5 on my MacBook Pro 2021 as a backup drive of old files.

It has always worked well until about a month ago.

I had to force eject the disk because it didn't eject normally and it stopped working; I tried connecting it to a Windows computer and it works fine.

I formatted the SSD using a Windows computer, reconnected it to my MacBook Pro, and it's read and opened correctly, but when it comes to ejecting it, the problem reoccurs: I'm forced to force eject it and after that, it doesn't work on the MacBook anymore (but it's read on the Windows computer).

Has anyone experienced a similar issue?


[Re-Titled by Moderator]

MacBook Pro 13″, macOS 14.2

Posted on Mar 25, 2024 1:19 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2024 9:33 PM

Unfortunately sometimes macOS or an app will not stop their job when ejecting a drive.....or it may just take a long time for them to close out their current job. Spotlight is a very common cause for an external drive not ejecting quickly. You can find out which apps or processes are accessing that drive by using the following command in the Terminal app:

sudo  lsof  /<path-to-volume>


Where you need to replace "<path-to-volume>" with the correct full path of the volume which is not ejecting. The easiest way to get the proper full path (especially if there are any spaces in the path) is by typing the first part of the command into the Terminal making sure to leave at least one space after the "lsof " part:

sudo  lsof  


Then using the Finder, drag & drop the volume to check onto the open Terminal window.


You will be prompted for you admin password. Nothing will appear on the screen as you type the password, so press the "Return" key to submit the password.


For example: If your external drive volume is called "My Disk" which by default should be mounted by macOS at "/Volumes", then the command would look something like:

sudo  lsof  /Volumes/My\ Disk


FYI, you should never force eject any drive/volume or you will corrupt the file system and data....especially if data has been written to that drive. In fact, whenever I eject an external drive, I will wait a full minute before attempting to physically disconnect the external drive to make sure it is safe to do so. Even if the external drive has an activity LED, I will still wait another 30 seconds after the LED stops flashing before physically disconnecting the drive.


While very inconvenient, I will power off my Mac so I know that the data in the drive buffers were sent to the external drive, then I will disconnect the drive while the Mac is powered off. If this keeps occurring, then I try to look for what may be causing the problem. Sometimes the "lsof" command doesn't reveal anything which makes troubleshooting very hard.

Similar questions

2 replies
Question marked as Top-ranking reply

Mar 26, 2024 9:33 PM in response to nakai210

Unfortunately sometimes macOS or an app will not stop their job when ejecting a drive.....or it may just take a long time for them to close out their current job. Spotlight is a very common cause for an external drive not ejecting quickly. You can find out which apps or processes are accessing that drive by using the following command in the Terminal app:

sudo  lsof  /<path-to-volume>


Where you need to replace "<path-to-volume>" with the correct full path of the volume which is not ejecting. The easiest way to get the proper full path (especially if there are any spaces in the path) is by typing the first part of the command into the Terminal making sure to leave at least one space after the "lsof " part:

sudo  lsof  


Then using the Finder, drag & drop the volume to check onto the open Terminal window.


You will be prompted for you admin password. Nothing will appear on the screen as you type the password, so press the "Return" key to submit the password.


For example: If your external drive volume is called "My Disk" which by default should be mounted by macOS at "/Volumes", then the command would look something like:

sudo  lsof  /Volumes/My\ Disk


FYI, you should never force eject any drive/volume or you will corrupt the file system and data....especially if data has been written to that drive. In fact, whenever I eject an external drive, I will wait a full minute before attempting to physically disconnect the external drive to make sure it is safe to do so. Even if the external drive has an activity LED, I will still wait another 30 seconds after the LED stops flashing before physically disconnecting the drive.


While very inconvenient, I will power off my Mac so I know that the data in the drive buffers were sent to the external drive, then I will disconnect the drive while the Mac is powered off. If this keeps occurring, then I try to look for what may be causing the problem. Sometimes the "lsof" command doesn't reveal anything which makes troubleshooting very hard.

Mar 25, 2024 5:09 PM in response to nakai210

nakai210 wrote:

I'm using an external SSD Samsung T5 on my MacBook Pro 2021 as a backup drive of old files.
It has always worked well until about a month ago.
I had to force eject the disk because it didn't eject normally and it stopped working; I tried connecting it to a Windows computer and it works fine.
I formatted the SSD using a Windows computer, reconnected it to my MacBook Pro, and it's read and opened correctly, but when it comes to ejecting it, the problem reoccurs: I'm forced to force eject it and after that, it doesn't work on the MacBook anymore (but it's read on the Windows computer).
Has anyone experienced a similar issue?

MacBook Pro 13″, macOS 14.2

[Re-Titled by Moderator]



The current stable release of Sonoma including bug fixes, security updates is macOS 14.4.1

Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

External SSD Samsung T5 drive not usable on MacBook Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.