Mac Studio M2 Ultra, 10 Core GPU, 64GB RAM Crashing during games

I've been running into a brick wall over here that started with the update to MacOS 14.4, and is continuing with 14.4.1. I play a game called No Man's Sky on Steam, and ever since 14.4, the game crashes literally every time I play it with the same graphics settings in-game that I had been playing with just fine up until 14.4.


If I use a setting called Metal FX Temporal, literally every time I play the game (it just depends on for how long, but every time) the game will crash my entire Mac. Before that happens, the video will freeze, and the audio will essentially stutter for a few seconds, the fan goes on full speed, and then my Mac restarts.


I have saved a few of these crash logs, and there are a lot of things in common with the few I have saved. Namely, the following snippets:


panic(cpu 0 caller 0xfffffe003221ce5c): GFX SERROR Exception class=0x2f (SError interrupt), IL=1, iss=0 - agx_interrupt(4)
RTKit: RTKit-2419.101.1.release - Client: not set
!UUID: a1000010-2140-1ed5-a178-80d201401ed5
Time: 0x00000003cd354dd8

Faulting task stack frame:
Wrong frame size for ARMv8. Got 840 bytes, expected 828


This is at the beginning of the report: and then, towards the end, this is the other commonality:


Kernel Extensions in backtrace:
         com.apple.driver.IOSlaveProcessor(1.0)[BFD8D86E-6E2B-3FDE-8CAF-9015DF04D919]@0xfffffe0021fafb60->0xfffffe0021fb1513
         com.apple.driver.RTBuddy(1.0)[055E667B-789A-3D5D-9F9E-A2F951C4608E]@0xfffffe0022576220->0xfffffe00225b85b7
            dependency: com.apple.driver.AppleA7IOP(1.0.2)[047BB2D0-9A20-37B1-AA1F-DD5A6FC1283F]@0xfffffe002006e410->0xfffffe0020074463
            dependency: com.apple.driver.AppleARMPlatform(1.0.2)[77007C6A-68DD-3EA2-A25E-B47ACC1DAFE2]@0xfffffe002010a8b0->0xfffffe002015deab
            dependency: com.apple.driver.IOSlaveProcessor(1)[BFD8D86E-6E2B-3FDE-8CAF-9015DF04D919]@0xfffffe0021fafb60->0xfffffe0021fb1513
            dependency: com.apple.iokit.IOReportFamily(47)[1C7E94EA-C1DD-3617-B228-227559227E76]@0xfffffe0021f09d70->0xfffffe0021f0cd83
            dependency: com.apple.kec.corecrypto(14.0)[382760DA-F216-3EE0-BD95-5BE034AFCAD3]@0xfffffe00228f5700->0xfffffe00229468bb


Apple Support over the phone is great at less technical things, but I feel this will just get lost. I would love to know if anyone else is having this problem, or what some experts think! Thanks.

Mac Studio, macOS 14.4

Posted on Mar 25, 2024 4:21 PM

Reply
7 replies

Apr 30, 2024 5:13 PM in response to thewass80

I am seeing similar kernel panics running 14.4.1 on a Mac Studio and playing Death Stranding and Lies of P. In fact, just yesterday I swapped Mac Studios to try to squash the bug, reinstalled everything from scratch on the new machine. And still experienced kernel panics in both games. I am still working with Apple to try to get this resolved but am now pretty near convinced it is a Sonoma 14.4.1 issue and there isn't much I can do until they figure it out...

Apr 30, 2024 6:05 PM in response to Chadivers

I haven't seen mention of this particular issue with other Mac models, so I'm still unconvinced that it's a purely software problem. Here is a screenshot (which by itself doesn't indicate anything other than it's not a display hardware issue) that I experienced the other day, also while playing the same game. The fact that it displayed my Reminders notification seems to point towards a software issue, but it's frankly absurd that this would go unresolved for this long.


Apr 30, 2024 6:23 PM in response to thewass80

Interesting, what I get (on my M1 Ultra Mac Studio and now my new M2 Ultra Mac Studio) is that the action freezes for about 1-2 seconds, then the screen briefly flashes purple, then it goes black and the machine reboots. Doesn't necessarily happen right away or in the same place, but will invariably happen within 15 minutes of playing Death Stranding (usually within the first minute or two).

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Mac Studio M2 Ultra, 10 Core GPU, 64GB RAM Crashing during games

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