freezing

apps are freezing then closing by themselves

iPhone 13, iOS 17

Posted on Mar 26, 2024 9:36 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2024 9:57 AM

You may have very little free storage space available on your iPhone and/or have poor battery health on your iPhone.

Check the following:


1) Double check to ensure that you have ample free storage space available on your iPhone. Open Settings ➡️ General ➡️ About ➡️ Available: Here you will see the available storage space on your iPhone. You should maintain at least 15GB or more free storage space for the iPhone’s efficient operation.


OR


2) You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➡️ Battery ➡️ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.

1 reply
Question marked as Top-ranking reply

Mar 26, 2024 9:57 AM in response to amshunter

You may have very little free storage space available on your iPhone and/or have poor battery health on your iPhone.

Check the following:


1) Double check to ensure that you have ample free storage space available on your iPhone. Open Settings ➡️ General ➡️ About ➡️ Available: Here you will see the available storage space on your iPhone. You should maintain at least 15GB or more free storage space for the iPhone’s efficient operation.


OR


2) You may have a poor battery condition which cannot provide sufficient power for peak performance. What is the Battery Health of your iPhone? Open Settings ➡️ Battery ➡️ Battery Health and let us know which percentage you see for Maximum Capacity. Also note what is written under Peak Performance. If your battery's Maximum Capacity shows a value of 80% or less, then it has gone through its lifecycle and therefore should be replaced, according to Apple.


Axel F.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

freezing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.