Mac Studio M1 Ultra External Monitor Flickering

So tired of this....

Before anyone suggests that I read this or check that or change cable.... That has all been tried to death.


Apple M1 Macs have an issue with external monitor flickering. Period. Every OS update I wait in the hope that it gets fixed. Nope... Just did the update today and it flickered within about 2 hours.


In my situation I have 2 external BenQ monitors, 1 is 4k 32" PD3205U and the other (flipped sideways) is a 27" 1080p PD275Q.


The 32" is connected via a good HDMI cable and the 27" via a thunderbolt cable. Yes, I have tried MANY different cables)


I have a couple of external SSD enclosures in a Raid0 and another external SSD for backups. USB-C to DAC, and one or two other connections. Whether they are connected or not does not affect this.


Periodically, the 32" starts to flicker, mildly at first, then it may increase or stop entirely.


When you look closely at the pixels while this is happening you can see that alternate vertical rows of pixels are shifting. Reminds of old CRT monitors. It can flicker quite dramatically sometimes.


From what I can tell, this is NOT a 3rd Party hardware issue (cable or monitor). The issue usually happens when I am working in Photoshop or Illustrator and I am in the finder which usually consists of 2-3 large windows. The flickering comes out of nowhere. If I tab back to Photoshop the flickering may stop. Or, may not be as bad. Cycle through various apps and it usually changes. To me, the Finder is affecting this, or some part of the OS that is translating to the display.


BenQ have a page dedicated to the issue: https://www.benq.com/en-us/knowledge-center/knowledge/how-to-fix-mac-m1-m2-external-monitor-flicker.html


None of their suggestions nor anyone else have helped. There are tons of posts everywhere from Reddit to Macrumours to here that all raise the same issue (for the most part). Still.... no fix or no acknowledgement from Apple. Everyone says to change the cable or whatnot but it seems the issue persists for most of us.


I've been an avid Mac user since 1990 so I have an idea of how to troubleshoot these issues.


If anyone can give me any insight on how to resolve this I would be eternally grateful.


The odd thing is it tends to happen when I get very busy! Maybe it's picking up on my karma....



Mac Studio (2022)

Posted on Mar 26, 2024 11:46 AM

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Posted on Oct 18, 2024 12:55 AM

Hi Folks,

OK so I have an update and it's quite interesting.


A RESULT! NO FLICKER!


1st: The Apple Thunderbolt 4 Pro 1.8M cable (Active) seems to have fixed the issue. It's a €149 cable but I have not had one flicker since I installed it on Spet 12.

https://www.apple.com/es/shop/product/MW5J3ZM/A/cable-thunderbolt-4-pro-usb%E2%80%91c-de-18-m


2nd: BenQ support informed me that there is a hardware update that they can perform on the monitor that they say will address this problem. They have provided me with a shipping slip for the monitor and stated there would be no charge for the repair.


I have yet to ship my monitor off as I'm extremely busy and can't do without it for 1-2 weeks. If I can find a temp monitor I'll do it but for now I'm just happy there's no flickering.


That said. I'm still at a loss to why this is happening. I'm also convinced this is ultiamtely an issue with the Apple Silicon. How a specifc browser can trigger a random flicker response is beyond me.


I'm sure somenone a lot more technical than me can explain this and also maybe explain why an Active Cable solves the issue.


So happy, no flicker! (For now)


Hopefully this helps someone.

Similar questions

44 replies

Jun 18, 2024 4:00 PM in response to Grif_

This happens with my Apple M1 Studio as well! I got this computer a year ago and love the way it runs but the flicker drives me absolutely insane. I use a 4K Dell Monitor. I've tried replacing and even buying new a new monitor to troubleshoot.


I've called Apple support multiple times and they tell me there's nothing they can do about it.


To know my computer is not just faulty makes me hope that this is something that can be fixed in an update. I fear that this is just a bug that comes with the computer. I am also sure that if you buy Apple's $2000 monitor it will not flicker. Nonsense.


Anyway, maybe if enough of us complain this issue can get resolved somehow. I would love Apple to at least acknowledge the issue considering a lot of people are having it happen. It tends to get worse when more windows are open or the screen gets busy and it's THE WORST!!!


Aug 31, 2024 11:08 AM in response to beatsbythehuman

To use a ThunderBolt to DisplayPort adapter/cable, the Thunderbolt/USB portion from the computer to the adapter electronics must be shorter than one meter. The cable from the adapter electronics to the display must also be shorter than one meter.


if the adapter electronics are in the distal (far from the computer) end, the total length of the adapter/cable is limited to one meter.


--------

If supporting a high-end display with a genuine Thunderbolt cable, that cable needs markings at both ends indicating it is a [tested and] certified Thunderbolt cable. The length of such a cable is limited to 0.8 Meters, maximum for highly engineered Apple brand cables, and 0.5 meters max for Brand-X cables. Such cables are not 'active' cables (with ThunderBolt repeaters in them), which cost in excess of US$200 each for modest lengths like two or three meters.

Sep 1, 2024 2:30 AM in response to Grif_

I had a vague flicker (ex pun) of hope when I saw the release notes of the last update to sonoma when they mention an issue with video

macOS Sonoma 14.6 Release Notes | Apple Developer Documentation


It had to do with video toolbox. It also wasn’t specifically about flickering either but I’ve seen Apple do this before. Fix one thing that also fixed another possibly related issue not mentioned.


Alas no. Flickering still happens. Mind you, it only happened once since the update so far.


I also mentioned in previous posts that it doesn’t happen to a lower resolution monitor. Only the 4k one. It also seems this is not a benq only issue either. It also seems that cables have no effect.


The video signal seems to collapse and go out of some sort of sync. As I’ve mentioned before this also seems to be display content related. A web page may cause it, control-tab to another app and it stops. But usually it grows worse. Mostly it happens when I’m in an Adobe app.


Being a Mac User since about 1991, my first Mac being a IIsi, this is the first time I’ve come across a hardware issue on desktop macs that is being ignored. Plenty of issues with various Mac laptops over the years like the display issues and keyboard issues but they usually get resolved by Apple. Usually with a replacement of some sort.


There just seems to be no acknowledgment of this issue whatsoever.

Sep 11, 2024 12:10 AM in response to BDAqua

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Mar 28, 2024 3:37 AM in response to Grant Bennet-Alder

Thanks for your response Grant. Appreciate your time.


The HDMi cable is what shipped with the monitor. HDMi 2.1 48Gbps. Probably should have stated more clearly, that this happens whether the monitor is connected via HDMi or Thunderbolt (licensed) cable.


While the flickering is happening I've switched cables and the flickering still appears so it feels like the issue is coming from the Mac Studio and has little to do with cable or monitor.

Jul 4, 2024 2:13 PM in response to Grant Bennet-Alder

Hey Grant,

so BenQ are aware of the issue. There’s a link to their response on the OP. They suggested various steps which I’ve gone through a few times with no change. What’s interesting is they mention to change the “image pattern” that triggers the flickering. So they too know that displaying some sort of pattern causes the issue.


I had it hooked up to my MBP with no issues. It’s an Intel though.


I’ll have another look through the monitor settings but fairly sure I have it set for standard sRGB. No gaming settings that I can see

Jul 29, 2024 12:29 AM in response to Grif_

I'm having the same issue. Flickering interlace image over HDMI with a mac studio m2 max and a Dell S2721Q 4k monitor.


I've tried:

  • different HDMI cables (no change)
  • disable nightshift (no change)
  • disconnect and reconnect monitor (no change)
  • power cycle computer (no change).


It tends to happen late afternoon for me (so could be triggered by night shift starting).


After 10-15 mins it goes away.

Aug 28, 2024 7:25 AM in response to Grif_

It really is very frustrating, I've got exactly the same monitor and have exactly the same issues. I'm coming to the point where I have no choice but to swap out the monitor because just as I am in the middle of something important it happens and it's so hard to look at the screen when it's flickering like that. If a reboot or something fixed it, then it would be at least bearable but it doesn't.

The real question is, what monitor do I even pick, I daren't rely on any reviews.

Does anyone have/know of a list of 'safe' monitors (32" 4k) that work well with the Mac Studio MAX that don't have any flickering?!

Aug 31, 2024 2:04 AM in response to Grif_

I just want to chime in that this is still a problem. M1 ultra, Dell curved monitor, Hi-speed display port cable that I purchased separately and is not a lower end brand (I forget the exact brand, I've just dealt with the issue for about a year). I've tried both active and passive cables. I've done a similar amount of testing and swapping, same issues.


This issue also occurred with 2 other monitors that I've tried. It however does not occur on my crappy 1080p monitors.

Aug 31, 2024 10:52 AM in response to BDAqua

I said both active and passive in my original reply. Do you have a solution or just the same questions that have been asked?


Please assume that literally everything that has been suggested in this thread has already been tried. Are there any OTHER possible causes besides cables and settings? Is there some sort of apple firmware that can be requested or anything? This is not an external problem. This is absolutely an apple problem (likely with the chipset).


If there are extremely specific setups that need to be utilized, outline that, exactly, with all limitations and optimal setups. Something like:


"Use this adapter to go from thunderbolt to display port, use this length of cable from this brand, use these monitors at these refresh rates at these resolutions."

Aug 31, 2024 12:39 PM in response to Grant Bennet-Alder

Alright, with that in mind, here is a link to a Certified Cable. Will that one resolve the issue? It is 6.6 feet, but certified to transmit 40gbs. If I'm understanding correctly, no adapters should be used except the cable itself it sounds like. Since virtually no monitors besides apple's own monitors are thunderbolt capable, this leaves a lot of room for improvement on clarity for customers.

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Mac Studio M1 Ultra External Monitor Flickering

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