How to fix file transfer issues with USB C Drive enclosures on MacBook Pro

I am relatively computer savvy, at least with Windows PCs. I bought my wife a 2.5" USB C drive enclosure and have a Kingston SSD installed. I initially formatted (exFAT) the drive on a windows computer since I was familiar with that process, perhaps this is my first mistake. For a while it seemed to work without issues but over time it would give issues writing to the drive and would not want to eject correctly. However on my windows computer the drive worked fine so I copied files to another drive and wiped and reformatted it and transferred files back. It again worked for 10-15 mins and then same problem. It has now gotten worse and on a fresh format will transfer around 1MB before the drive fails to transfer and says there is an issue with the file and it cant be transferred.


I have tried a clean wipe and format just to get the drive recognized and try to re-format in an Apple format but the drive fails both a First Aid attempt immediately and also Fails when trying to erase and reformat on MacOS. I have used the drive and transferred files over 1GB on Windows without issue.


I updated MacOS to Monterrey 12.7.4 from 12.1 and the issue persists. It seems some background process is constantly pinging the drive after an issue making it unable to be ejected without forcing.


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MacBook Pro (M1, 2020)

Posted on Mar 27, 2024 3:14 AM

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7 replies

Apr 2, 2024 7:30 PM in response to Mstren509

Many Kingston SSDs are low end models which are not very reliable and have poor performance regardless of the computer being used. It is very hard to differentiate the better SSDs from the low end models regardless of manufacturer. Even professional product reviews are mostly irrelevant these days because the SSD manufacturers are now utilizing multiple different internal components which can greatly affect how the product performs & behaves with no distinction in model numbers.


I've never used a UGreen enclosure so I have no idea how well they work. There is a reason why I stick with the tried & true brands...at least until I'm forced to look elsewhere. Plugable, StarTech, and OWC all make good products with a long history. These are my main go to brands. Plus they tend to provide the most detailed technical specifications for their products so you have a better idea of what you are really getting.


@etresoft is absolutely correct....not all third party external devices are compatible with a Mac. Macs can be very picky sometimes. I discovered this many years ago which is another reason why I stay with the same tried & true brands. I very rarely have issues with them with any system, of course there are always exceptions to every rule.



Mar 27, 2024 7:08 AM in response to Mstren509

Mstren509 wrote:

Its a UGreen enclosure, I bought a word garbage chinese one first and that didnt work at all so I found a name I at least recognize.

There's nothing wrong with Chinese products. UGreen is 100% Chinese.


That being said, the Mac is a tiny, tiny niche of the global electronics market. Do not expect any random component purchased from the internet to work on a Mac. Even products sold at your local "PC" electronics store have probably never been tested on a Mac. It is reasonable to expect that products sold on Apple's own site and Apple's own retail stores will work. But beyond that, you're taking chances on your own. You'll need to independently verify compatibility with major, reputable sites like Newegg.


For example, Apple sell's "LaCie" products on it site. That should be safe. Generally Samsung products will work too (but not as well you might have hoped). But beyond that, good luck!

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How to fix file transfer issues with USB C Drive enclosures on MacBook Pro

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