If you are not a Chinese citizen residing in China mainland, you can edit the country or region setting of your Apple ID to reflect your current country or region and continue using iCloud under Apple's current terms and conditions.
Here are some possible reasons why you might not be receiving SMS messages on your iPhone 13 in China, even though your carrier (China Mobile) says there are no restrictions:
Carrier Settings: There might be a specific setting needed for your iPhone to receive SMS in China. Contact China Mobile again and ask if there's any additional configuration required for your phone model (iPhone 13) or for users coming from overseas.
SMS vs. iMessage: Are you sure the messages you're not receiving are SMS and not iMessages? iMessages are sent between Apple devices and require internet access. SMS messages use your cellular network.
Additional Tips:
- Try turning iMessage off and on again. Go to Settings > Messages > iMessage.
- If you're still having trouble, consider reaching out to Apple Support for further assistance.
Here's a quick summary:
- Contact China Mobile to confirm any specific settings for iPhones or overseas users.
- Verify if the messages are SMS and not iMessages.
- Try turning iMessage off and on.
- If all else fails, contact Apple Support.
iCloud in China mainland is operated by GCBD (AIPO Cloud (Guizhou) Technology Co. Ltd). This allows us to continue to improve iCloud services in China mainland and comply with Chinese regulations.28 Dec 2023
Learn more about iCloud in China mainland - Apple Support