MacOS problems with start up

Hi!


A few years ago my friend gave me his old laptop. I believe he did some upgrades to it, but I am not sure what. There were no issues until the loading screen kept getting stuck as I was trying to login after entering the password.


I have tried a few reset options and now it is my understanding that I don't have a compatible OS somehow.


I have tried reinstalling it in recovery mode. And get an error. operation couldn't be completed. (com.apple.Buildinfo.preflight.error error 21)


error log -


Lersetupd [502]: IFJS: Package Authoring Error: access to path "/tmp/. com.apple.dt. CommandLineTools, installondemand.in-progress" requires <options allow-external-scr lersetupd [502):


IFJS: Package Authoring Error: access to path "/tmp/.com.apple.dt. CommandLineTools. installondemand. in-progress" requires «options allow-external-scr:


lersetupd [502]: 05ISPredicateUpdateProduct: Incompatible Apps List: No product found lersetupd [502): Failed to find incompatible apps list on software update catalog lersetupd [502]: Predicate update product fetch succeeded!


lersetupd [502]: OSISMobileSoftwareUpdateProduct: Update bundle archive doesn't exist: /var/tmp/OSISPredicateUpdateProductTemp/UpdateBundle.zip Ilersetupd [502]: OSISMobileSoftwareUpdateProduct: SFR update bundle archive doesn't exist: /var/tmp/OSISPredicateUpdateProductTemp/SFR/UpdateBundle.zip





My understanding is that I will need to get a compatible OS on to a USB and then install it that way - is this correct?


upon startup, I get a restricted symbol with ‘http://apple.com/mac/startup’




Thank you

MacBook Pro 15″, macOS 12.6

Posted on Mar 28, 2024 6:43 AM

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1 reply

Apr 16, 2024 4:00 PM in response to Jd34N

Hi here to help.

Kinda depends on the age.

If you can get internet recovery started, you won't have to create a bootable installer :)


Btw it's not about incompatible OS but apps; there's no update bundle on the mac. You could fix if internet recovery is available.


https://support.apple.com/guide/mac-help/use-macos-recovery-on-an-intel-based-mac-mchl338cf9a8/mac#mchl69906860


https://support.apple.com/en-us/101578


Hope this helps!


Kind regards

Rr







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MacOS problems with start up

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