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Iphone 14 pro max Crashing

I’m having issue with my Iphone 14 pro max, it keeps on shutting down every few minutes it takes sometimes up to 1-2-3-6 hours to turn back on.


I tried the restore using iTunes.. same results

I did deep repair for the iphone and it was successfully completed… but same results.

I’m on the latest IOS Version 17.4.1


I checked the analytics Data and this is the error I keep getting in resetcount:


{"os_version": "iPhone OS 17.4.1 (21E237)","bug_type":"115", "timestamp":"2024-03-29

10:53:26.00 +0100 " "name":"Reset

count", "roots_installed":0,"incident_id":"12AA2A6F-96C5-47A4-925E-

BE053450690A"}

ncident Identifier: 12AA2A6F-96C5-47A4-925E-BE053450690A

CrashReporter Key: cc3e559f322f8b289da740c8ed64321a90f6e4b6

Date: 2024-03-29 10:53:26.17 +0100

Boot failure count: 15

Boot faults: rst bin_rst,btn_seq_reset wdog,reset_in_1 timeout, dblclick_timeout

Boot stage: 0x10

Boot app: 2681261667

socRevision: 11


Can someone please advice??

Posted on Mar 29, 2024 3:29 AM

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Mar 29, 2024 5:48 AM in response to AymanNJR

A normal user like me does not want to know what these analytics/diagnostic data mean.

These are meant for diagnosis when the iPhone goes for service or repair at the Apple Authorised Service Center.



This may help you --> Share analytics, diagnostics, and usage information with Apple



If you are experiencing some serious issue in the function of the iPhone then...


Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Apple Repair and Repair Status Check - Official Apple Support


Apple Authorized Service Provider


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 



Alternatively, you may ...


Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple



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Mar 29, 2024 12:33 PM in response to SravanKrA

The Apple autorized service provide refused the fix with the apple care covergare and told me the diagnosis takes 1 week to know what happened and the fix may cost me up to 250 US Dollars.


Also, he told me if you know anyone going to France, give them your phone to repair it for you, and we cannot do much for you (knowing that they certified by apple).


I posted these errors from the data analytics, maybe someone had similar issue like me and knows what was the issue?


Thanks for this post but I seen it in around 100K posts here and it isnt really helpful...

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Iphone 14 pro max Crashing

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