Unsupported eSIM issue on iPad Pro (5th generation)

I cannot register eSIM on my iPad Pro (5th generation). It shows below "Unsupported eSIM" message. I've purchased it from the electronic shop not from carrier.

iPad, iOS 10

Posted on Mar 29, 2024 5:14 AM

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Posted on Mar 29, 2024 10:27 AM

As stated, the eSIM that you are attempting to activate - presumably using a QR Code - is not suitable for iPad.


The majority of mobile phone eSIM/SIM Cards are not correctly provisioned for use with tablet computers such as iPad. If they work at all, they may not provide access to the full range of cellular services. This is not a limitation of the iPad, but of the Cellular network provider.


If using a physical SIM with iPad, you will require a DataSIM explicitly provisioned for iPad or mobile broadband (a.k.a. MiFi). For eSIM, it must be specifically intended for iPad.

4 replies
Question marked as Top-ranking reply

Mar 29, 2024 10:27 AM in response to d7L77

As stated, the eSIM that you are attempting to activate - presumably using a QR Code - is not suitable for iPad.


The majority of mobile phone eSIM/SIM Cards are not correctly provisioned for use with tablet computers such as iPad. If they work at all, they may not provide access to the full range of cellular services. This is not a limitation of the iPad, but of the Cellular network provider.


If using a physical SIM with iPad, you will require a DataSIM explicitly provisioned for iPad or mobile broadband (a.k.a. MiFi). For eSIM, it must be specifically intended for iPad.

Jun 16, 2024 4:29 PM in response to Grapes of Wrath

Grapes of Wrath wrote:

I have the same issue. eSIMs work perfectly with my iPad Mini (6th) and iPad Air (5th), but not with my newly bought iPad Pro (4th).

The same eSIMs work perfectly with any other capable device but not with the iPad Pro. For some reason, physical SIM with the same network works just fine. So it’s not a carrier-lock issue as well.

Probably a bug.

Would try restoring to factory settings but I read another post somewhere that it didn’t help.


Contact your Cellular Carrier. They may need to supply an alternative eSIM for your iPad Pro.

Jun 16, 2024 2:17 PM in response to LotusPilot

I have the same issue. eSIMs work perfectly with my iPad Mini (6th) and iPad Air (5th), but not with my newly bought iPad Pro (4th).


The same eSIMs work perfectly with any other capable device but not with the iPad Pro. For some reason, physical SIM with the same network works just fine. So it’s not a carrier-lock issue as well.


Probably a bug.


Would try restoring to factory settings but I read another post somewhere that it didn’t help.

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Unsupported eSIM issue on iPad Pro (5th generation)

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