How do you dispute a charge in apple cash

I made an online purchase using Apple Cash and it charged my Apple Cash balance twice

iPhone 15 Pro Max, iOS 17

Posted on Mar 29, 2024 6:26 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 29, 2024 6:41 AM

If one or both charges show >pending< it may fall off after about 5 days. Any funds withdrawn will be added back to your Apple Cash account. This is common at gas stations, auto rental, hotels etc.


If both charges have gone through it’s best to discuss with the merchant first and request a refund from the merchant. If that fails, you can reach out to an Apple Cash Specialist at Green Dot Bank.


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

1 reply
Question marked as Top-ranking reply

Mar 29, 2024 6:41 AM in response to Jandylynn

If one or both charges show >pending< it may fall off after about 5 days. Any funds withdrawn will be added back to your Apple Cash account. This is common at gas stations, auto rental, hotels etc.


If both charges have gone through it’s best to discuss with the merchant first and request a refund from the merchant. If that fails, you can reach out to an Apple Cash Specialist at Green Dot Bank.


Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE


https://applecash.greendot.com/termsconditions/

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do you dispute a charge in apple cash

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.