apple tv pc app download error code 10054

Just downloaded the new Apple TV app for Windows 11, and cannot get any movies to download - they fail within seconds with an error code message of "Stopped (err=10054)". Getting very frustrated with this app and I've only had it for a few minutes.

Windows, Windows 10

Posted on Mar 29, 2024 3:09 PM

Reply
3 replies

Mar 29, 2024 3:32 PM in response to grtbear6373

Getting very frustrated with this app and I've only had it for a few minutes.

Why do you start with downloading? Streaming without downloading is the norm these days.

But that’s your prerogative. Do as you see fit.


Stopped (err=10054)

According to MSDN error 10054 means connection was forcibly closed by the remote host.

Is your computer marked as “Authorized”? Authorize or deauthorize your computer for Apple ID purchases - Apple Support. If not, then please do. Then try again.

Mar 29, 2024 3:56 PM in response to grtbear6373

I am trying to download so I can sync with my iPhone directly.

That won’t work. Downloaded content is only playable for the device on which it was downloaded. Each device must do their own downloads from Apple’s servers directly.


Attempted to download and got the same error.

At this time, I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

apple tv pc app download error code 10054

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.