make a genius bar appointment
none of my needs are in the options for an appointment. I need just to make an appointment. How can I do that?
As your fellow end users, all we can offer here is this Apple article
Genius Bar Reservation and Apple Support Options - Apple
which, from your post, seems to have failed to do what you need.
If the article did not help you will have call Apple support. They won't see your issue here, and we have no way to make an appointment on your behalf.
