3134 Views 3 Replies Latest reply: Aug 24, 2010 2:37 PM by House M.D.
Maybe someone here can help you, but remember, this is an Apple forum and you don't really have an issue with your parents iPhone, you have an old operating system that is basically no longer supported by Microsoft any longer. You should really be calling Microsoft to see if they can help you.......
This Windows OS issue doesn't really seem like its related to the iPhone or iTunes. You can find some general tips here, but you may want to check the Microsoft support site or contact the PC manufacturer.
Try restarting the PC after removing any CDs or floppy disks from it.