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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
CNN videos on the app won’t play on my iPhone?? It’s now been like 5 days now☹️
[Re-Titled by Moderator]
iPhone 8, iOS 14
I tried this and it seems to work. For now at least.
toggle off tracking in the CNN settings
go to:
settings
scroll down to CNN
tap it
slide off allow tracking
my videos are playing now.
After I reinstalled the app it works. Videos play now. Try removing app and reinstalling.
Turning off tracking worked for me also. Thanks.
I am having the same issue. Thought about deleting the app and reinstalling it. Every other app is fine!
Good troubleshooting, glad you got it fixed.
I’ve done this several times too and it works at first but then the video stopped playing again not sure what’s going on
I am learning that too. CNN even did an update last week. But still not working.
Yes, I did this just now and it worked for me at least for the time being. Thank you very much.
My CNN videos won't play on my iPhone
