Apple Watch can’t show camera preview on screen

My Apple Watch (series SE) will connect to my iphone camera, open the app and take a picture from the watch but nothing will show on the screen. It’s just black, except for the shutter button and timer. Both the watch and phone have the latest updates installed, and restarting both but nothing happened.


Apple watch SE (ver 10.4)

Iphone 15 ProMax (ver 17.4.1)


Any Idea?

Apple Watch SE, watchOS 10

Posted on Apr 1, 2024 3:54 PM

Reply
Question marked as Top-ranking reply

Posted on May 7, 2024 8:05 AM

My remote camera has been stuck as well on my Apple Watch Ultra 2, here's what I tried successfully:

Force restarting both devices, then I changed the settings of automatically locking the screen on my iPhone in Settings/Display & Brightness/Auto-Lock/ from 30sec to 1min. After that the camera app on my Apple Watch worked again, even after switching back the time to 30sec display Auto-Lock on the iPhone.

Force restart iPhone - Apple Support

Restart Apple Watch - Apple Support

9 replies
Question marked as Top-ranking reply

May 7, 2024 8:05 AM in response to raminhbb

My remote camera has been stuck as well on my Apple Watch Ultra 2, here's what I tried successfully:

Force restarting both devices, then I changed the settings of automatically locking the screen on my iPhone in Settings/Display & Brightness/Auto-Lock/ from 30sec to 1min. After that the camera app on my Apple Watch worked again, even after switching back the time to 30sec display Auto-Lock on the iPhone.

Force restart iPhone - Apple Support

Restart Apple Watch - Apple Support

May 7, 2024 7:49 AM in response to raminhbb

After a long discussion with the hotline they admit that the issue is known and will be fixed. What remains unkown is when this is fixed.


Their workaround to reset the iwatch did not work - Modell MREP3FD/A - iWatch 10.4


What I can not understand is that a simple feature remote control of camera app with liveview function does not work for any other apple mobile device combination, so not for two iphones and not for ipad plus iphone. The simple thing I need is control view, sensor and camera functions by remote.


But actually apple does not has this on it's radar

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch can’t show camera preview on screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.