iPhone unavailable. do not see forgot password option. what do i do

used wrong password/ got locked out


Posted on Apr 3, 2024 1:59 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 3, 2024 2:01 PM

If your device has iOS 17 and you just changed your passcode you may be able to use a previous passcode→Temporarily use your old passcode when you forget your new passcode on iPhone or iPad - Apple Support


If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

2 replies
Question marked as Top-ranking reply

Apr 3, 2024 2:01 PM in response to GFequet

If your device has iOS 17 and you just changed your passcode you may be able to use a previous passcode→Temporarily use your old passcode when you forget your new passcode on iPhone or iPad - Apple Support


If your device has iOS 15.2 or later installed, you can reset it without a computer; check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise you will need a computer:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️



After restoring the phone using one of the methods above you can restore your most recent backup.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone unavailable. do not see forgot password option. what do i do

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.