The phone is at the hello screen. Then it goes to wifi. Then i connect it to wifi. Then it says "Unable to activate. An update is required to update your iPhone." Someone help.

Its not connected to any account so im not sure how to update it. Its my brothers old phone but supports the latest software. its an iPhone 12.

Posted on Apr 3, 2024 4:47 PM

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Posted on Apr 3, 2024 5:49 PM

Restore the iPhone using your computer→Restore your iOS device to factory settings - Apple Support

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The phone is at the hello screen. Then it goes to wifi. Then i connect it to wifi. Then it says "Unable to activate. An update is required to update your iPhone." Someone help.

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