iphone turning off with full battery

iphone 8 plus , 265GB and in ios 16.7.7 and the battery health is 100% yet it keeps turning off randomly even while being at 99% or any percentage the storage is not full and i don’t use my phone that often. any solution? i feel really scared about having to change my iphone since i bought it 5 months ago

iPhone 8 Plus

Posted on Apr 3, 2024 5:14 PM

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2 replies

Apr 3, 2024 5:17 PM in response to Ranim_-

Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID


or:


Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support


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iphone turning off with full battery

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