Can I get the battery replaced in my IPad Pro model # ML0Q2LL/A

My battery looses charge now even when I have it plugged in for charging. That make me think I need a new battery.

iPad Pro, iPadOS 16

Posted on Apr 4, 2024 10:22 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2024 10:24 AM

For practical purposes, for battery service of qualifying devices, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for battery replacement. When exchanged, the replacement iPad is yours to keep.


You can verify both eligibility and cost for your country/region here:

iPad Repair & Service - Apple Support


Exchanging the iPad is a quick and easy alternative - and if exchanged in store, is usually same day. Unlike iPhone, for which an in-store battery replacement might be possible, iPad’s must be sent to Apple’s service partner - this process taking potentially many weeks.

1 reply
Question marked as Top-ranking reply

Apr 4, 2024 10:24 AM in response to DJGoliath

For practical purposes, for battery service of qualifying devices, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for battery replacement. When exchanged, the replacement iPad is yours to keep.


You can verify both eligibility and cost for your country/region here:

iPad Repair & Service - Apple Support


Exchanging the iPad is a quick and easy alternative - and if exchanged in store, is usually same day. Unlike iPhone, for which an in-store battery replacement might be possible, iPad’s must be sent to Apple’s service partner - this process taking potentially many weeks.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can I get the battery replaced in my IPad Pro model # ML0Q2LL/A

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.