My data hasn’t transferred from my old iPad Air or my iPhone
I have a new iPad pro and would like data from iPhone 12 and old iPad to transfer when I set it up but it didn’t happen. How can I install it all now?
iPhone 12, iOS 17
Question marked as
You will need to fully reset the new iPad - and start the transfer process again. You should note that you can either transfer data and settings from your old iPad or your iPhone - or alternatively can restore a backup of the old iPad or iPhone - but not both.
Be aware that reseting and restarting the transfer process will completely erase the new iPad; an data stored since initial setup will be lost.
To reset your new iPad:
Settings > General > Transfer or Reset iPad > Erase All Content & Settings
These support pages should get you started with setup of your new iPad - and the methods of transferring your data from old to new iPad:
Set up your iPhone, iPad or iPod touch – Apple Support
Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support
Use Quick Start to transfer data to a new iPhone, iPad or iPod touch – Apple Support
If the donor iPad, from which you are transferring your data precedes iOS12.4, QuickStart will not be available.
“Transfer” is rather a misnomer. In reality, your data and setup is merely cloned to the new device. Nothing is moved or removed from the original device.
An alternative is to restore either an iCloud or iTunes backup to the new device:
How to back up your iPhone, iPad and iPod touch – Apple Support
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Be aware that Apps are not directly transferred between devices. For Apps, the transfer process creates a record of the Apps that are installed on the donor iPad - and it is this record of installed Apps that is transferred to the target (new) device. For Apps that are still available for download from the App Store, the corresponding Apps are automatically downloaded and installed from the App Store.
Not all Apps will, necessarily, continue to be available. Apps may have been removed or retired from the App Store by the respective App Developer. Some Apps may have been abandoned - and may not be compatible with the new device. Where a compatible App is not available, you’ll not be able to transfer/install the App.