“This accessory is not supported by this device” pop up on iPad Pro regarding smart keyboard
This issue has persisted for me over the past 6 months, gradually increasing in frequency and annoyance. Initially, it occurred infrequently, so I brushed it off. However, in the last 6 months, it has become significantly bothersome. The situation reached a point of embarrassment when I couldn't use my iPad with a client due to keyboard issues. Despite researching and following recommended solutions such as cleaning magnets and updating software, the problem persisted.
Customer support advised taking it to an Apple Store, but living in the Baja California peninsula for half the year, the nearest store is a 5-hour journey away in the US. Frustrated, I continued to use my iPad, resorting to quick fixes like restarting or detaching/reattaching the keyboard.
One time while detaching the keyboard the iPad slipped and fell on the floor and now I have a cracked screen with tiny little shards of glass on the surface. I am VERY VERY ******. This is an expensive piece of gear and one that I rely on and use a lot for my work. I’m wondering if anybody else out there have had any similar experiences?
iPad Pro, iPadOS 17
