I wanna cancel subscription from prime video but it wont let me

It wont give me the option to cancel on the apple app how do i cancel subscription

iPhone XR, iOS 17

Posted on Apr 5, 2024 4:03 PM

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Question marked as Top-ranking reply

Posted on Apr 5, 2024 4:05 PM

If the option to cancel a subscription is missing, see the following excerpt from Apple Support article If you want to cancel a subscription from Apple - Apple Support


You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.


Also, a subscription that is already cancelled will typically have wording in fine print similar to "Expires on [date]" rather than "Renews on [date].”


Or if you are being billed directly by Amazon (i.e., not through Apple) see: https://www.amazon.com/gp/help/customer/display.html?nodeId=GTJQ7QZY7QL2HK4Y

1 reply
Question marked as Top-ranking reply

Apr 5, 2024 4:05 PM in response to elva104

If the option to cancel a subscription is missing, see the following excerpt from Apple Support article If you want to cancel a subscription from Apple - Apple Support


You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.


Also, a subscription that is already cancelled will typically have wording in fine print similar to "Expires on [date]" rather than "Renews on [date].”


Or if you are being billed directly by Amazon (i.e., not through Apple) see: https://www.amazon.com/gp/help/customer/display.html?nodeId=GTJQ7QZY7QL2HK4Y

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I wanna cancel subscription from prime video but it wont let me

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