Why is my MacBook Air having trouble downloading files in Google Chrome?

I have a newer MacBook Air that is fantastic. I'm running Google Chrome. Just recently, I have started to experience an issue downloading simple files (PDF's) from my email. If I re-start the computer, it downloads just fine. If I have been running for a few hours, no dice. I cleared all cache, cookies, etc..............but it's still doing it. It's about a year old, and never did this until now? Kind of annoying having to re-start just to download a file mid-day. Any ideas?


[Re-Titled by Moderator]

MacBook Air 13″, macOS 10.13

Posted on Apr 7, 2024 8:22 AM

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Question marked as Top-ranking reply

Posted on Apr 7, 2024 10:13 AM

Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?


Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


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3 replies
Question marked as Top-ranking reply

Apr 7, 2024 10:13 AM in response to RonF69

Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?


Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.


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Why is my MacBook Air having trouble downloading files in Google Chrome?

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