Can't turn off screen time with Apple ID
Every time I try to create new password, as I am instructed to do if my screen time is locked and I forgot the password, I use my Apple ID and it locks me out for even longer!
What can I do?
iPad Air 2
Question marked as
If you have set a ScreenTime Passcode, this must be removed before you will be able to sign-out from your AppleID account:
Settings > ScreenTime > Change ScreenTime Passcode > Turn Off ScreenTime Passcode
Having disabled the Passcode, you should be able to sign-out from your AppleID/iCloud.
If you have forgotten the ScreenTime passcode, the procedures outlined within this link should resolve the problem:
If you forgot your Screen Time passcode - Apple Support
If your iPad is capable of supporting iPadOS 13.x or later, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. The most recent iPadOS updates have introduced a new mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.
To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be complete reset “as new”, losing all locally stored data:
Settings > General > Reset > Erase All Content & Settings
In this situation, you’ll not be able to restore your data from an iCloud or iTunes backup - as the forgotten passcode is integral to the backup.