Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can I recover forgotten Macintosh HD key on MacBook Pro Max?

I forgot my account password.

After unsuccessful attempts to log in to the account, it was blocked.

I authenticated with an Apple ID, tried to change the password through the terminal (command line/resetpassword), but the system requested the key to the Macintosh HD.

To reinstall the system or restore a backup, the system also requests a Macintosh HD. I don't remember it,

and I don't remember that page when I started work with Mac. I may have accidentally missed this page.

HELP ME PLEASE

Macbook pro Max, M3.


[Edited by Moderator]


MacBook Pro 14″, macOS 14.1

Posted on Apr 8, 2024 7:01 AM

Reply
5 replies
Sort By: 

Apr 9, 2024 12:55 AM in response to Khalecki

This sounds like the Recovery Key for FileVault would be required to get things right again


Protect data on your Mac with FileVault


Excerpt from above


  • iCloud account and password: This choice is convenient if you use iCloud or plan to set it up—you don’t need to keep track of a separate recovery key.


  • Recovery key: The key is a string of letters and numbers that’s created for you—keep a copy of the key somewhere other than your encrypted startup disk. If you write the key down, be sure to exactly copy the letters and numbers shown. Then keep the key somewhere safe that you’ll remember—but not in the same physical location as your Mac, where it can be discovered


WARNING: Don’t forget your recovery key. If you turn on FileVault and then forget your login password and can’t reset it, and you also forget your recovery key, you won’t be able to log in, and your files and settings will be lost forever.



Reply

Apr 8, 2024 10:37 AM in response to Khalecki

If you cannot recall your Apple ID then it must be reset with a new, different ID. Click on the link below and follow the process. Then write the information down and save it in a safe place for th next time it is needed.

Change or reset the password of a macOS user account - Apple Support

Reply

How can I recover forgotten Macintosh HD key on MacBook Pro Max?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.