How can I update payment method on my Family organizer account without access to the device?

Question

Level 1

4 points

How can I update payment method on my Family organizer account without access to the device?

I have more than one iPhones and my credit card has expired and I’m more than 10.000 miles away from home. Since my older iPhone (other id) is the organiser of our family’s group I can’t update the payment method, even though the current account has always been the one that pays. Is there any way to get around this problem without the family quitting the group and setting up a new one with another organiser?

[Re-Titled by Moderator]

iPhone 12 Pro Max, iOS 17

Posted on Apr 8, 2024 8:39 AM

Reply

Answer 1

Top-ranking reply

Phil0124

Community+ 2026

Level 10

219,266 points

Apr 8, 2024 8:53 AM in response to Stjani81

You can log in with the Apple ID at https://music.apple.com/ , https://tv.apple.com or https://appleid.apple.com and add a new payment method there.

click here ➜ Add a payment method Online - Apple Support

Reply

Answer 2

Apr 11, 2024 5:36 AM in response to Stjani81

You need access to the Organizer's account to update the payment method. Are you saying you don't have access to your own account?

If you have the user and password for the organizer's account you can log in to the mentioned websites to update your payment method.

If you don't know your own password, or something else prevents you from accessing the account like 2 factor authentication, then you cannot update your payment method.

Reply

Answer 3

Apr 24, 2024 9:14 AM in response to Stjani81

No. Even if you buy a gift card, if there is an issue with the payment method on file for the organizer's account, it will require it be resolved before it will let you use the gift card balance.

Reply

Answer 4

Stjani81 Author

Level 1

4 points

Apr 10, 2024 12:11 PM in response to Phil0124

Could you please tell me how that is possible without access to the device and therefore to the organisers account (me but all account info, passwords and so on are 10.000 miles away and not in my head). I just have access to my personal phone and my wifes.

Reply

Answer 5

Stjani81 Author

Level 1

4 points

Apr 23, 2024 4:15 PM in response to Phil0124

So is there no other solution to this, as to buy a gift card here that work on my account here though my account is registered in another country (a country that does not sell gift cards)?

Reply

How can I update payment method on my Family organizer account without access to the device?

Similar questions