Free apps asking for payment info help!!

Why can’t I update any of my apps or download any new ones without adding payment information? They are free apps my phone never did this before now I can’t even update apps I used to have unless I have payment info and I don’t have any money, so how can I even it doesn’t make any sense I can’t even get into my Costco account, could somebody help me ???

iPhone 11, iOS 16

Posted on Apr 8, 2024 9:50 AM

Reply
6 replies

Apr 8, 2024 10:21 AM in response to Larson-b

To use the App Store, you may need a payment method to update or download free apps. That is noted in step 2 of this article:

If you can’t download or update apps - Apple Support


You can continue to use your Costco account by signing into their website and using an App is not required. You will not be charged to download a free app or to update them, but if you are receiving a message about your payment method, then you will need to add one.

Apr 9, 2024 9:07 PM in response to nusara

nusara wrote:

Thanks for your prompt reply. He’s 17. I just put my payment info on his phone to get free pokemon go app download(he previously uninstalled). Once it download it start charging money from my account. :(.

Use this Support Article to view any Subscriptions and Purchase History. There may have been a purchase that was not paid and that could also explain why it is requiring the payment method to download or update apps. It is important to remember that some apps offer Free Trials that will incur a charge if not cancelled 24 hours before the trial period ends.

Subscriptions and Billing - Official Apple Support


If using iOS 17.4 or later, you can do the following:

  1. Open the App Store app on your iPhone.
  2. Tap your picture at the top right, then tap Purchase History.
  3. You may be asked to authenticate with Face ID, Touch ID, or your passcode.


You can also prevent in-app purchases and free trials by going to Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > In-App Purchases, and change it to Don't Allow.


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Free apps asking for payment info help!!

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