Приложение apple tv не показывает

приложение зависло на окне добавление ,я никак не могу посмотреть новинки или зайти в сеть для просмотра их. пробовал зайти в приложение через сайт , результат такой же

MacBook Air 13″, macOS 14.4

Posted on Apr 10, 2024 4:39 AM

Reply
4 replies

Apr 10, 2024 1:29 PM in response to Mitoki

(machine translated) Apple TV app doesn't show. The application is frozen on the adding window

Is this happening on a different device than your Mac? If so, which brand and model?


(machine translated) I can’t see new products or go online to view them.

What do you see instead? Do you get an error message? What does that say precisely?


(machine translated) I tried to access the application through the website, the result is the same

When accessing the tv.apple.com site through Safari, it would redirect you to the Apple TV app, on Apple OS versions that have the Apple TV app. On other major browsers (Chrome, Firefox) on Apple computers or Apple mobile, it may give a an option to open through the Apple TV app instead, at the top of the browser window.

On TVs and HDMI streaming devices, you shouldn’t access the Apple TV+ site through a browser, as that is likely not supported.


The Apple TV app may not work fully, depending on the country or region as set for your Apple ID account. Some countries do not have access to Apple Media Services. Availability of Apple Media Services - Apple Support. What is your country or country-like region?

Apr 10, 2024 2:29 PM in response to Urquhart1244

I can attach a screenshot of what I see. I'm connecting to Apple TV via Mac as stated in the question. I see the inscription (add content to the library in capital letters), it also roughly shows what exactly I can add, the inscription - choose from thousands of films, etc. and there is a button to open the main tab - when clicked, nothing happens

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Приложение apple tv не показывает

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.