iPhone XS no longer gets AOL mail

Since April 7, 2024 my iPhone XS no longer gets email from my base AOL email account. I have an AOL Mail account and have not changed the settings:

  • Outgoing Mail Server: SMTP AOL SMPT Server (smpt.aol.com) port 465
  • Incoming Mail Server: AOL IMAP Server Setting (imap.aol.com) port 993


I have no clue what to do next. AOL has nothing to say on the subject. Any thoughts?

iPhone XS, iOS 17

Posted on Apr 10, 2024 7:01 AM

Reply
1 reply

Apr 10, 2024 8:32 AM in response to Hewitt169

I had to go AOL Advantage Essentials ($9/month). They fixed the problem, remoting in to my iPhone, and changing the outgoing mail server from Other - smtp.verizon.net OFF to ON, generating a password from the AOL security page and putting that in as the password, changing the port to 465, and turning the server on. Everything worked. The primary outgoing mail server remained the same.


Changing the backup outgoing email server should not have affected the loss of incoming email, but it did. Did AOL change something on their end? I had not changed anything on my end. AOL would not answer that question. There is no notice to that effect on AOL. Suspicions arise.

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iPhone XS no longer gets AOL mail

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