I turned the stolen protection on. It did not require Face ID to turn on. When I try to turn it off, it requires Face ID. My Face ID has not worked for one year. So when I tried to reset my Face ID, the phone will not allow me bc of the safety feature. How do I leave this vicious circle?
Please use the passcode.
Know more --> About Stolen Device Protection for iPhone
See the pic below which is self-explanatory
Probably you have "Always" Ticked in place of "Away from Familiar Location"
For enhanced security, there's a one-hour delay when changing your location settings from "Always" to "Away from Familiar Location." This applies even if you use Face ID for authentication.
A delay will be required when you are not at a familiar location, such as your home or work, to change security settings.
Stolen protection
