its been preparing update for 1 hour now. anyone know why? im setting up my new iphone 14 plus and its taking much longer.
iPhone 14 Plus
I had the exact same issue , but finally figured it out! I went to Setting , General, erase content. (But I kept my ESIM). I started all the way over and this time I did not put in my iCloud information when setting the phone up and I bypassed all the Face ID and other suggestions so it was a brand new phone with nothing on it. I then updated to the new IOS (took about 20 minutes.) After that updated , I erased everything again and this time I did transfer from another phone and that took about 30 minutes.
If you try to do it while transferring over all you data it takes forever so do the update first without an iCloud/Apple ID (you can also plug into a MacBook/PC and update that way) and then go back and transfer everything over.
I wish I would’ve thought of that before I wasted 16 hours of my time.
Trying to set up new iPad . Tried everything. Tried Apple support. They told me to update from iTunes. Good idea but still not working - at the moment we are on 2 hours preparing update. Very close to a throwing iPad out of the window ! Samsung anyone?
My new iPhone 15 Pro was stuck on "preparing update" forever yesterday. I cancelled it and started over, and now it's stuck on "1 second remaining" also. I would definitely like to skip the update so I can use my new phone!
Has it worked for anyone? If so how long did it take? I recently got a replacement 15 pro max through apple care, trying to transfer my old phone over but it’s stuck on the update for 3 hours now. Not sure what to do, I’m going to have to leave work soon which means I’ll no longer have wifi for the update… I also need to send my old phone off tonight…. Ugh apple pls fix this
Having same issue on 15 pro max just box opened trying to update with the old phone 17.4 so I can transfer to the new phone but it's been like 3 hours from and and still it is stucking on 1 sec preparing update and requesting upgrade now trying without any login with my sim and my wifi shows me 59 minutes and Extremly slow Waiting for the final result hope it will he updated.💔🥺
Purchased a brand new iPad yesterday and same issues. Unable to proceed with iPad setup without taking iOS 17.4.1. Started updating over wifi over 10 hours ago. Finally, this morning, connected to pc and Apple devices. Still says over two more hours. This is a major and unacceptable glitch. Have been a faithful Apple user for many years. Reconsidering that choice now.
same here been on the 17.4.1 update on my new `Pro max for >40 mins
Same it's taking hours
I purchased the iPhone 14 today 4/11/2024 at AT&T Between 1-1:30 I am 2 hours in (3:23 now) to it still saying Preparing Update.....
Literally same. Maybe an apple issue happening today?
I am trying to set up a new iPhone 15, did your updates work in the end, It has been preparing update for nearly 3 hours now?
Same for me on new iPhone SE - surely this is not normal - now over 4 hours!!
Did it finally work for anyone. having same issue on my new 15
Having the same problem setting up new 15 pro. Disappointing start to a new Apple product which is not cheap!
Me too i have that problem, i just bought an ipad pro 6th gen and it has been 3 hrs im tryna update it i atleast tried 20 times to update it but every time its stuck near the middle
Started the setup for new iPhone 15 last night and the update is still processing…. WTH!!! It won’t let me set up without the update so the phone is useless atm. Comin apple let’s get this right
IOS 17.4.1 UPDATE TAKING VERY LONG !
