I have service on my phone, but it is saying sos

I was using my phone when something popped up saying no slim Dan on my right top corner. It said SOS and connected to my Wi-Fi. I didn’t go to settings and click on cellular and it’s telling me to set it up

Posted on Apr 11, 2024 6:34 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 11, 2024 6:45 PM

SOS means that your phone is working, but is not connected to your carrier’s network. It can only make emergency calls on other networks. You need to contact your carrier to resolve this. Here is guidance from Apple→If you see No Service, Searching, or SOS on your iPhone or iPad



Here’s a way to check up on your carrier→Down Detector - Crowdsourced Outage Check

1 reply
Question marked as Top-ranking reply

Apr 11, 2024 6:45 PM in response to Eddie717

SOS means that your phone is working, but is not connected to your carrier’s network. It can only make emergency calls on other networks. You need to contact your carrier to resolve this. Here is guidance from Apple→If you see No Service, Searching, or SOS on your iPhone or iPad



Here’s a way to check up on your carrier→Down Detector - Crowdsourced Outage Check

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have service on my phone, but it is saying sos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.