IOS 17.4.1 on 13 pro cant receive calls and Text messages


Iphone 13 pro updated to IOS 17.4.1. I can no longer receive calls, iMessage and FaceTime will not activate. I’ve updated my SIM card, Reset Network Settings, rebooted device, and hard reset, and nothing works. When I go to settings> general>about, my phone asks to “update carrier setting” and I click “update now.” I get prompted twice and after clicking update now, nothing happens. The main issue is, when someone calls me, it goes straight to voicemail. I am able to call, send texts and data works. I have tried all possible ways. Even I contacted with the carrier services. I also tried *#21# to disable call forwarding but did not work. I have turned off call forwarding option many times. and it turns on automatically. I think thats the main reason Can not receive a call.

iPhone 13 Pro, iOS 17

Posted on Apr 11, 2024 7:21 PM

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5 replies

Apr 11, 2024 11:46 PM in response to quaid iqbal

It surely is not iOS 17.4.1 because...


I conducted a thorough search of this forum using the term 'Cellular network after iOS' or "Call Issue iOS" and uncovered numerous posts detailing similar issues across various iOS updates. This suggests that iOS updates may not consistently be the root cause. Below are a handful of examples extracted from over 6,000 search results:


"After iOS 17.4.1" will be an addition to this list posted by you.


Cellular Network issue After iOS update


Call Issue after iOS update


It's possible there's a known issue with your device




Apr 25, 2024 8:42 AM in response to quaid iqbal

I don't see any solutions here for this problem. I am having the issue where someone calls and I try to answer the call and it goes to voicemail. Also not receiving text messages on my iPhone 14 pro. All this started a couple of days ago when the phone updated to 17.4.1. I have checked settings, restarted the phone numerous times and it is still happening. I am a 71 year old woman. I am alone and need the phone to work. Can someone please help me.

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IOS 17.4.1 on 13 pro cant receive calls and Text messages

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