How to return my iPhone 13

I received the packing box to return my traded in iPhone 13. What should I do next?

iPhone 13, iOS 17

Posted on Apr 12, 2024 12:58 PM

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Question marked as Top-ranking reply

Posted on Apr 12, 2024 1:16 PM

It sounds like you have arranged an express service replacement or trade as you could say, of your iPhone with apple. Usually that means you get the new or refurbished replacement and there’s the empty box left you got the replacement in, which you don’t wanna throw out just yet! Make sure to set the new phone up first and then secure your old phone in that packaging to send back to apple. I would be sure to backup and then erase the old phone to factory settings before sending the old one back to Apple cause ones it’s gone, you can’t get it back. Lobsterghost brings a good point as well, the label is underneath the original that you received so you are peeling that old label off that was used to deliver the replacement and using the new return label which should have a different return tracking number to send back to Apple. You might notice the underlying label has a California Apple Warehouse address where the phone will be returned to. If Apple put a hold on your credit card or debit card even, make sure to return the old phone soon to avoid being charged a steep fee. Have fun with your new phone!

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Question marked as Top-ranking reply

Apr 12, 2024 1:16 PM in response to ihorc

It sounds like you have arranged an express service replacement or trade as you could say, of your iPhone with apple. Usually that means you get the new or refurbished replacement and there’s the empty box left you got the replacement in, which you don’t wanna throw out just yet! Make sure to set the new phone up first and then secure your old phone in that packaging to send back to apple. I would be sure to backup and then erase the old phone to factory settings before sending the old one back to Apple cause ones it’s gone, you can’t get it back. Lobsterghost brings a good point as well, the label is underneath the original that you received so you are peeling that old label off that was used to deliver the replacement and using the new return label which should have a different return tracking number to send back to Apple. You might notice the underlying label has a California Apple Warehouse address where the phone will be returned to. If Apple put a hold on your credit card or debit card even, make sure to return the old phone soon to avoid being charged a steep fee. Have fun with your new phone!

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How to return my iPhone 13

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