old ipad says "iPad is disabled" connect to to itunes .. when i connect to my itunes nothing happens

This is my Old iPad , i can find it in my Find my Devices list too ..

Posted on Apr 13, 2024 5:16 AM

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Question marked as Top-ranking reply

Posted on Apr 13, 2024 5:27 AM

An iPad will be disabled or indicate that it is unavailable if an incorrect Passcode is entered too many times.


A forgotten or unknown iPhone/iPad passcode cannot be recovered - and neither can it be reset or modified from another device. If you see a waiting period you can wait and try again to input the correct Passcode; otherwise, the iPad must be restored.


You may find this support page to be helpful:

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support



If your iPhone/iPad indicates that it is disabled/unavailable/locked-out, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You will need access to either a Windows PC (with iTunes for Windows installed - or the more recent Apple Devices App) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Apple Devices App (Windows PC):

https://apps.microsoft.com/detail/9np83lwlpz9k?hl=en-ms&gl=MS


If your iPad isn’t recognised when connected, try using a different USB port. Otherwise, this support page should help with troubleshooting connection difficulties:

If your computer doesn't recognize your iPhone or iPad - Apple Support



Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist:

Genius Bar Reservation and Apple Support Options - Apple



1 reply
Question marked as Top-ranking reply

Apr 13, 2024 5:27 AM in response to ask_suraj

An iPad will be disabled or indicate that it is unavailable if an incorrect Passcode is entered too many times.


A forgotten or unknown iPhone/iPad passcode cannot be recovered - and neither can it be reset or modified from another device. If you see a waiting period you can wait and try again to input the correct Passcode; otherwise, the iPad must be restored.


You may find this support page to be helpful:

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support



If your iPhone/iPad indicates that it is disabled/unavailable/locked-out, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You will need access to either a Windows PC (with iTunes for Windows installed - or the more recent Apple Devices App) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


Apple Devices App (Windows PC):

https://apps.microsoft.com/detail/9np83lwlpz9k?hl=en-ms&gl=MS


If your iPad isn’t recognised when connected, try using a different USB port. Otherwise, this support page should help with troubleshooting connection difficulties:

If your computer doesn't recognize your iPhone or iPad - Apple Support



Use of a PC or Mac is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist:

Genius Bar Reservation and Apple Support Options - Apple



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old ipad says "iPad is disabled" connect to to itunes .. when i connect to my itunes nothing happens

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