12 Replies Latest reply: Aug 18, 2015 8:53 AM by Geoff Manasse
Hemiolia Level 1 (0 points)
I can't put into words how frustrated I am with this. I've been working on this for a few weeks now.

I have gone through the painful process of performing a clean reinstall of iTunes on a cleanly reinstalled OS (Windows7).

Everything appeared to have gone well until the time came to sync my apps/music/movies. At 99% of the entire sync progress, I get a message "Attempting to copy to the disk "xxx's iPhone" failed. An internal device error has occurred".

This is my second iPhone that I've had to exchange. I've set this phone up as a new device, never restoring from a backup so as to eliminate the possibility of "bringing in" some previous problem.

Any help would be greatly appreciated.

PC, Windows 7, 64-bit