Why does iPhone send me Apple Cash notifications about a balance that I had from weeks ago?

Question

Why does iPhone send me Apple Cash notifications about a balance that I had from weeks ago?

My balance has been at $0 for weeks now. This seems to be a common issue with this phone. They send you a balance notification a week or two AFTER you receive the funds and spend them. It doesn’t make sense. Why don’t they send a notification when I ACTUALLY have the funds? Why wait 2 weeks after the money is gone. Telling me my balance is $50 and it’s available to spend when I literally have $0.00, is NOT okay and I feel played with

iPhone 6s, iOS 15

Posted on Apr 13, 2024 7:13 PM

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Answer 1

Apr 15, 2024 5:12 AM in response to Misscourageous

This is not typical behavior, in my experience. You have control of Notifications in two places. Let’s check your settings.

Please follow this path,

iPhone > Settings > Notifications > Wallet > make sure Allow Notifications is green and also Time Sensitive is green. If they both are green, please switch them off and then back on (green)

iPhone > Wallet app > Apple Cash > More Button (3 dots in circle in upper right corner of screen) > Notifications > both are green. If they both are green, please switch them off and then back on (green)

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Why does iPhone send me Apple Cash notifications about a balance that I had from weeks ago?

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