I bought refebrished air tag Atuvos

I bought refebrished a pair of air Atuvos tag but i can not connect because it is connected to another apple id, how i can find another person and send a message to remove and cancel his/her apple id for reste my airtag?

iPhone 8 Plus, iOS 16

Posted on Apr 14, 2024 11:50 AM

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Question marked as Top-ranking reply

Posted on Apr 14, 2024 4:45 PM

There is no way to contact the original owner, and Apple won't be able to assist you with this either. Resetting the AirTag will not remove the previous owner's Apple ID.


I second -Bubba-'s recommendation to return this tag for a full refund.

2 replies

Apr 14, 2024 4:31 PM in response to babi53

babi53 wrote:

I bought refebrished a pair of air Atuvos tag but i can not connect because it is connected to another apple id, how i can find another person and send a message to remove and cancel his/her apple id for reste my airtag?

Return them from where you purchased them, if possible. They're unusable if not properly reset.

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I bought refebrished air tag Atuvos

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