Unauthorized charges

There are 4 authorized purchases listed on my account "Purchase History." There are a few .99 charges and then 2 charges on the same day in the amount of $4.99.

I called the Apple Support no.: 866-993-4069. I explained the situation and the rep told me that there was a purchase of a 24 month video game made last month (video game called "Olga") for $240.00, charged at $10.00/month. He said the .99 charges were to purchase "coins" for the game.

I am a 71 year old woman who does not play video games. The guy told me that I have to go to Walmart or a similar retail outlet and purchase a $100.00 Apple gift card. Then he gave me a phone number to call him back (not the 866 number) and said his name is "Richard." He said if I then got the "refund code" from the back of the card and I call him back he will make sure my account is credited the $340.00 (240.00 + $100 for the gift card.) I confirmed with him that he expected me to go purchase a $100 Apple gift card in order to get the $10 charge on my account refunded.

What a scam! I don't know how they do it but I used the Apple customer service phone number....or thought I did.

I will dispute the charges through my bank.

Obviously I did not call the real Apple support line....