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Refurbed iPhone 13mini camera issues (shaky, blurry)

I have a new-to-me iPhone 13 mini. (3rd party refurb seller; delivered approx March 21). I've had issues with the main camera from day one. First it was weirdly shaky. That went away shortly (forget if there was an update involved in that) but it then got "stuck" on one focal distance and anything further or closer was blurry. (Yes, I know how to tap on the screen to select a focal point - it didn't do anything.) I just updated the OS and it's gone back to shaky (but not blurry). Because only 1 camera seems affected, I was about to call it a defective camera and return the phone (it's still under warranty.) But its behavior after the update makes me think it IS a software situation.

Suggestions, after the standard rebooting and updating? (I often see a suggestion for "resetting" the camera but there is no such option in Settings<Camera. Haven't yet reset entire phone.)

FWIW, I transferred the data wirelessly from my old old 1st Gen SE via the 13mini set up process.

iPhone 13 mini

Posted on Apr 15, 2024 6:21 PM

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1 reply

Apr 16, 2024 12:01 AM in response to operaflute

You may try some of these steps, please check after each step...


  1. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  2. Reset Network Settings: Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings: Only network settings are removed.
    1. When you reset network settings, previously used networks and VPN settings that weren’t installed by a configuration profile or mobile device management (MDM) are removed. Wi-Fi is turned off and then back on, disconnecting you from any network you’re on. The Wi-Fi and Ask to Join Networks settings remain turned on.
    2. To remove VPN settings installed by a configuration profile, go to Settings > General > Profiles & Device Management, select the configuration profile, then tap Remove Profile. This also removes other settings and accounts provided by the profile. See Install or remove configuration profiles on iPhone in this guide.
    3. To remove network settings installed by MDM, go to Settings > General > Profiles & Device Management, select the management, then tap Remove Management. This also removes other settings and certificates provided by MDM. See “Mobile device management (MDM)” in the iOS Deployment Reference.
    4. Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
  3. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  4. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.



Refurbed iPhone 13mini camera issues (shaky, blurry)

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